Question 1

Can monday.com forms update existing items?

Accepted Answer

No. monday.com native forms (WorkForms) can only create new items — they cannot update existing board items. SuperForm solves this with its Update Mode, which lets you send a pre-filled form that writes directly back to an existing item.

Question 2

What columns does SuperForm support that monday.com forms do not?

Accepted Answer

SuperForm supports People column, Connect Boards, Subitems, DateTime (including time), Tags, WorldClock, Hour, Mirror columns, and Formula columns — all of which are unsupported or limited in monday.com native WorkForms.

Question 3

Can I embed a SuperForm on my website?

Accepted Answer

Yes. Click the Share icon in the form editor, select Copy Embed Code, and paste it into your website. Insert-type forms work best for external embedding.

Question 4

Does SuperForm work on all monday.com plans?

Accepted Answer

Yes. SuperForm works on all monday.com plans including Basic, Standard, Pro, and Enterprise. Unlike monday WorkForms, features like conditional logic and update mode do not require an Enterprise subscription.

Question 5

Is SuperForm secure?

Accepted Answer

Yes. SuperForm has passed monday.com security review including penetration and vulnerability testing by BurpSuite Enterprise. No board data is stored outside of monday.com. All traffic is secured with TLS 1.2, HTTPS, and HSTS.

Question 6

How is SuperForm different from monday.com WorkForms?

Accepted Answer

SuperForm is a third-party app with capabilities beyond WorkForms: it can update existing items, supports more column types, offers unlimited conditional logic branches on any plan, supports sub-items, pre-filled forms, password protection, custom branding, and submission limits — all without requiring an Enterprise plan.

Question 7

What is the free plan for SuperForm?

Accepted Answer

SuperForm has a free plan that includes up to 15 actions per 30-day period. An action is counted when an item or sub-item is created or updated via the form.

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